... klappt aber nicht.
Darauf folgt eine Mail, in der er sein Leid klagt:
.... Original Message ....
From: Bill Gates
Sent: Wednesday, _fanuary 15, 2003 10’.05 AM
To: Jim Allchin
Cc: Chris Jones (WINDOWS); Bharat Shah (NT); Joe Peterson; Will Poote; Brian Valentine; Anoop Gupta
(RESEARCH)
Subject: Windows Usability Systematic degradation flame
I am quite disappointed al how Windows Usability has been going backwards and the program management groups don't drive usability issues.
Let me give you my experience from yesterday.
I decided to download Moviemake and buy the Digital Plus pack r so I went to Microsoft.com. They have a
download place so I went there. The first 5 times I used the site it timed out whiJe trying to bring up the download page. Then after an 8 second delay I got it to come up
This site is so slow it is unusable.
It wasn't in the top 5 so I expanded the other 45.
These 45 names are totally confusing. These names make stuff like: C:\Documents and Settings\billg/MyDocurnents/My Pictures seem clear,
They are not filtered by the system I can in on and so many of the things are strange.
I tried scoping to Media stuff. Still no moviemaker. I typed in mowemaker. Nothing. I typed in movie maker.
Nothing.
It is not there.
What is there? The following garbage is there. Microsoft Autoupdate Exclusive test package, Microsoft
Autoupdate Reboot test package, Microsoft Autoupdate testpackagel. Microsoft AUtoupdate testpackage2,
Microsoft Autoupdate Test package3.
Someone decided to trash the one part of Windows that was usable? The file system is no longer usable. The
registry is not usable. This program listing was one sane place but now it is all crapped up.
But that is just the start of the crap. Later I have listed tl~ings like Windows XP Holf]x see Q329048 for more
information. What is Q329048? Why are these series of patches listed here? Some of the patches just things like Q810655 instead of saying see Q329048 for more information.
What an absolute mess.
Moviemaker is just not there at all.
So I give up on Moviemaker and decide to download the Digital Plus Package.
I get told I need to go enter a bunch of information about myself.
I enter it all in and because it decides I have mistyped something I have to try again. Of course it has cleared out most of what I typed
I try tryping the right stuff in 5 times and it just keeps cleadng things out for me to type them in again.
So after more than an hour of craziness and making my program, s I~sl garbage and being scared and seeing that Microsoft com is a terrible website I haven’t run Moviemaker and I haven~ got the plus package
The lack of attention to usability represented by these experiences blows my mind. I thought we had reached a
low with Windows Network places or the messages I get when I try to use 802.11. (don’t you just love that root certificate message?)
When I really get to use the stuff I am sure I will have more feedback.--------------------------------------------
Ist schon übel, wenn selbst der Chef verzweifelt! 
Die Mails kamen in Zusammenhang mit dem "Antitrustverfahren" ans Tageslicht.
Ein Stück des Mailverkehrs gibt's als
PDF, welches auch bei Leo verlinkt wird. Ich habe es nur rauskopiert und als Text eingesetzt. Es können also einige Fehler im Text sein, die im Original nicht vorhanden sind.
Via
fscklog.com
